Products, R&D and Production business function is responsible for ensuring that Basware continues to provide its customers with industry leading SaaS solutions to simplify operations and spend smarter. This global function creates and executes the product strategy, new product innovations, roadmap, design, product development and product launches for Basware’s global product portfolio. Together with other Basware units, Products, R&D and Production ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio.

Professional Services, made up of Project Managers, Solution Architects, Solution and Technical Consultants and Success Services professionals, deliver customer implementation projects and provide continuous services that empower Basware customers to adopt, optimize and accelerate the benefits of their Basware solutions and services. We are a global organization with 360+ professionals ensuring high-quality delivery and customer experience.

Marketing business function is responsible for guiding prospects & customers throughout their journey with Basware. Through providing thought leading insights, practical advice and a roadmap for automation, in partnership with our Sales function, we enable organizations to simplify operations, spend smarter and drive the transformation of their Finance & Procurement functions. Leveraging industry leading marketing platforms including Hubspot, LeadForensics and many more, we activate multi-channel marketing programs to help prospects get informed, build their business case, select the right-fit solutions, and ensure our customers get the most value from their Basware solutions.

The Customer Support functions is made up of more than 230 Basware experts globally. Customer Support provides professional, efficient and effective technical support to Basware customers/partners in a manner that further enhances customer experience, satisfaction and loyalty. We work to resolve customer Cases and Incidents to enable our customers to use Basware products and services efficiently and enable them to run their business seamlessly.

Customer Support draws on our collective expertise so that our customers realize the best possible business outcomes with Basware’s Networked Purchase-to-Pay solutions.

Sales business function is responsible for growing Basware's cloud revenue via new customer acquisition and by driving expansion within a satisfied customer base. Through customer-centric selling and collaborative account management we lead prospects & customers through the buying process with Basware, leveraging sales platforms including CRM, CPQ and CLM that support managing the sales cycle.  As trusted advisors with industry and solution expertise we focus on providing value to our customers through advice and insight into best practices. In partnership with Marketing, Customer Services and Partners, we enable organizations to simplify operations, spend smarter and drive the transformation of their Finance & Procurement functions. ​

InvoiceReady is focused on serving Small and Medium Businesses (SMBs). It has a large and loyal customer base and attractive opportunity to further grow the business. InvoiceReady is a separate business unit within Basware which enables it to operate in an agile manner while leveraging the benefits and synergies of being part of large and recognized global Procure-to-Pay (P2P) leader. It’s an exciting opportunity to join a collaborative, entrepreneurial and highly experienced team and meaningfully contribute to growing the business.

Basware Corporate Functions supports Basware business by providing and continuously developing high quality tools, processes and expertise to enable successful execution of company strategy, effective operations, and happy internal and external customers.

Corporate Functions has skilled and development-oriented people working across the world in all of Basware’s 14 countries, with truly global ways of working, and consists of Digital Office, Finance, Human Resources, Administration, Legal and Sourcing teams. Together with other Basware units, Corporate Functions ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio.